Enlighten offer full Employee Assistance Programme’s (EAP’s) for business, organisations, public sector and charities. We are a specialist EAP broker and only work with the best EAP suppliers in the sector. In this complicated marketplace we assist you in purchasing the right EAP for your organisation. Services include 24-hour helplines, telephone advice and counselling, face-to-face counselling, health and wellbeing support and online interactive content. We work with partners to supply the confidential 24-7 service. Enlighten manage the account and promotion activities. With the continued focus and increased awareness on mental health within society the purchase of an EAP by an employer is a fantastic tool to support employees in challenging times.
Coaching and counselling through an Employee Assistance Programme (EAP) can often be an important first step for many employees seeking advice and support. This support gives individuals the opportunity to discuss and explore their problems in complete confidence with an experienced, sympathetic, accredited professional over the phone or face-to-face.
Offering face-to-face counselling services to staff using the EAP can be seen to help the duty of care required by law. This approach provides short-term solution-focused counselling, clinically managed that assists employees in identifying the problem and developing a practical plan of action for resolving it. The advice, coaching and counselling help line is used effectively to treat a wide range of occupational and domestic stress related issues. Here are some examples;
- Managing and coping with change
- Debt and money management
- Emotional wellbeing
- Anxiety and depression
- Bullying and harassment
- Health and wellness
- Bereavement and loss
- Consumer rights
- Coping with trauma
This is not an exhaustive list the EAP is there to support anything that matters to the employee. Employees can contact many EAP’s by telephone, online, via an App, instant message and access webinars, cessation programmes and health calculators. EAP products have developed significantly in last couple of years with rich on-line content to support employees. Enlighten, EAP broker is here to advise your organisation on the right EAP supplier for your organisation.
Our view at enlighten it is important to ensure the right fit of EAP for your organisation. An EAP is different from other forms of mental health counselling, coaching or private counselling. This is because an EAP emphasises employee work performance as a central theme that guides all programme practices and services. Finally, we know from experience that employee wellbeing rarely makes it to the top of the priority pile, let us help you by taking it off your ‘to do list today.