Enlighten Ethics and Values
“Enlighten is founded on quality customer service”
– Paul Roberts Director
Core values
Since enlightens inception in 1999 we have delivered a professional and knowledgeable service which is under pinned by our core values.
- Putting clients first
- Helping others
- Leading the market
Values
- We believe the best way to maintain trust is to conduct our business with the highest level of professionalism
- We are held to a high standard as a consultant to the EAPA. Which Paul Roberts is an active member of and on a voluntary basis and sits on the Executive Board
- We value honesty and integrity
- Enlighten is a transparent company
- The enlighten team focuses on EAP business and offering outstanding customer service our support services are outsourced
- We train our employees to a high standard and attend regular training courses and site visits to our EAP suppliers
- The enlighten team focuses on EAP business and offering outstanding customer service our support services are outsourced
Business Principles
- Clients are at the forefront of our business- we are personal, knowledgeable and professional
- Our greatest asset is our employees – experienced educated
- Work place health and safety – work benefits, job security
- Community involvement – Contribute to the local community involved in volunteering on the business mentor programme and careers events at the local secondary school
- Enlighten is committed to GDPR and have significantly upgraded all software and processes working towards Cyber Essentials accreditation
- Caring for the environment- enlighten is a paperless office using software and technology to improve our impact on the environment when we do business
- Giving back- enlighten has supported Circus Starr for 10 years. “Circus Starr is a touring circus boasting world-class, professional artists from across the globe. It was first founded in 1987 and provides free seats for thousands of disadvantaged, disabled or vulnerable children, whilst helping to raise much-needed funds for local charities.”