Workplace disputes are costly and time consuming.  If not resolved quickly they can escalate and cause more issues. Dispute resolution using mediation can provide support and advice, quickly resolving the issue.

EAP suppliers have dispute resolution advisor’s who are available to guide the manager or staff through a range of mediation interventions helping to find the most effective way to resolve the dispute.

For more complex issues the EAP can arrange for mediation services. The mediator will facilitate and help negotiate solutions to the problem.

Contact enlighten to discuss the services available with the EAP.